Cartridge Refilling & Care
Printer Issues & Warranty
What types of cartridges can be refilled?
Photo Creations Only refills the most popular original HP, Canon, Epson, Lexmark and Dell inkjet cartridges are supported. Remanufactured, private label and aftermarket ink tanks are not supported for refilling. Original manufacturer trademark logo must be visible on cartridge's label in order to be supported for refilling. Laser/toner cartridges are not supported for refilling. See the Cartridges and Pricing page for more details.
Why doesn't your service support my cartridge?
In order to provide the best value and optimum quality, all cartridges are not able to be refilled. We continue to strive to improve the service, add additional cartridges when they become available and will discontinue certain cartridges as they become obsolete.
How long does it take to refill a cartridge?
Cartridges are ready in an 24hours depending on the quantity dropped off and the current volume. We will give you a pickup time based on service volume.
How much ink do I get in a refill?
We closely match or exceed the amount of ink you get in a new cartridge
Can I refill my cartridge here even if I have already refilled it somewhere else?
As long as your cartridge is in good working order, we will refill it for you
Is there a recommended usage date for a refilled cartridge?
A refilled integrated cartridge (i.e. those found in 2cartridge printer models) should be used within 90 days of refill, and remain in the plastic clip until ready for use. Whereas individual ink tanks/cartridges (i.e. those cartridges found in all 4, 5 and 6 cartridgebased printers) can be used within 1year of refill. For additional cartridge & printer usage tips go to: www.pcmedford.com